Shipping is available nationwide and shipped via USPS. It takes approximately 10-14 calendar days for orders to be delivered after the order processing time frame of 3 calendar days. Orders are shipped once payment is confirmed and cleared.

Undeliverable/Lost/Return to Sender Packages

If your package does not successfully deliver and is sent back to Grow Hair Systems it is typically due to insufficient address information. Your package will be returned and “Returned to Sender” will be stated on your tracking information. This can happen if:

o The shipping address does not exist.

o The shipping address is misspelled by the customer.

o The shipping address is missing information (i.e., apt/bldg/suite number)

o The carrier is unable to safely deliver the package.

o The addressee has moved.

o The addressee has refused the package.

Returned to sender packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please use the E-Gift Card to place a new order using the corrected address. However, please note that we do not guarantee your items will be in-stock at the time of your reorder. We also do not guarantee that your item will be the same price as your original order.

Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Grow Hair Systems does not take responsibility for lost, misplaced, or incorrectly delivered shipments.